Your customers book in English while you manage everything in your own language — bookings, staff, gift cards, and payments in one place.
Set up in days. No website required.
HWM was built by an immigrant team who lived the language barrier firsthand. In the U.S., service businesses and the customers they serve come from many countries and speak many languages — and for hardworking owners, that barrier is the first and hardest problem. We built HWM to break it.
It's an online booking platform for Chinese-owned massage, nail, and beauty businesses across the country. Your customers browse and book in English, while you and your team run everything — schedules, staff, gift cards, and payments — in Chinese.
Breaks the language barrier
English for your customers, Chinese for you and your staff.
Bookings, 24/7
Take appointments online while you sleep — fewer calls, fewer no-shows.
Get paid automatically
Card payments deposit straight to your bank, powered by Stripe.
Multilingual AI assistant · Coming soon
Answers calls and messages in your customers' language and books for you — so technicians aren't interrupted mid-service.
Let clients book services, technicians, and time slots online — no calls needed.
Set weekly hours, time off, and special dates for every technician.
Open tickets, clock in/out, and time services from any tablet at the front desk.
Sell and redeem PIN-protected gift cards, online or in store.
Card payments powered by Stripe, with automatic payouts to each business.
Collect verified reviews and let clients add a tip at checkout.
Sessions, add-on time, and technician scheduling made simple.
Manicures, pedicures, and nail art — booked and organized.
Lashes, facials, waxing, and other appointment-based services.
Short demos and previews — feature walkthroughs, a sample AI assistant call, and in-store highlights. Coming soon.
A quick tour of booking, scheduling, and payments. Coming soon
Perks, promotions, and what guests enjoy in store. Coming soon
Hear a sample call handled by the AI assistant. Coming soon
Join the platform and start taking online bookings in days — no website, no developer, no setup fees to figure out on your own.
Already a partner? Sign in to your Merchant Portal.
Questions about joining HWM, or need help with your account? Reach out — we're happy to help.
